We collect information about you in a variety of ways in connection to the Service.
REGISTRATION. To use some features and resources available through the Service, a user must complete our registration process. During registration, a user is required to provide certain categories of information, which may include personally identifiable information and other information about you such as your name, address, e-mail address, password, user type, birthdate, age, phone number, and how you heard about Frame Financial.
OPTIONAL INFORMATION. At various other points during your use of the Service, you may have the option to provide additional information related to you. For example, you may wish to create a profile, or share a post with another person, or you may wish to utilize social network integrations or location-based features of the Service. For voluntary activities like these you have the choice about whether to disclose the information necessary to use these features of the Service.
ADDITIONAL INFORMATION. Once you decide to implement your plan, we might need to ask for more things, such as your address, social insurance number, date of birth, nationality, personal finances, health, and to run some checks on your credit score and banking history.
COOKIES. Information related to your interactions with the Service may be collected and stored by us in small data files—commonly referred to as cookies—that are placed onto your device by our servers. We may use temporary session cookies, which are terminated when you close your current session, to store certain personal information you provide for purposes of administering that session and facilitating transactions requested by you during that session. We also may use persistent cookies, which remain saved on your device after your current session is closed, to store information related to your interactions with the Service to facilitate future sessions. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. Each browser is different, but generally users can remove cookies by following directions provided in the browser’s “help” file. Please note that, if you reject cookies or disable cookies, some features of the Service may not function properly.
COLLECTION OF INFORMATION FROM MINORS. The Service is intended for a general audience and it is not intended for children under the age of 13. Use of the Service is prohibited for anyone under the age of 13. If you are between 13 and 18 years of age, you must secure authorization from your parents or legal guardian before using the Service. Although the Service may contain information that may be of interest to children, the Service is not directed at children and we do not knowingly collect or solicit personal information from children under the age of 13.
While we strive to protect the personal information of our users, we may use, share, or otherwise transfer your personal information without your knowledge or consent if required by applicable law or regulatory requirements or in the good-faith belief that such action is necessary or appropriate.
From time to time, we may decide that it is more efficient to use third parties to perform specific functions related to the Service. If we use a third party to perform specific functions (such as sending communications to our users on our behalf), then information (such as contact information) may be shared with that third party to the extent necessary for that third party to perform that function. We authorize these third party service providers to use personally identifiable information only for the purpose of providing the specific services requested by us. Third party service providers covered by this paragraph do not include third party sites, applications or services that are accessed via links within the Service, which are governed by a more specific provision below.
If you opt-in to a feature that allows third parties to contact you, personal information about you (such as your contact information and other information collected during your visit to the Service) may be shared with data aggregators, marketers, and other organizations (possibly in the form of list rental).
In the event that we sell, assign or transfer some or all of our business to a successor or acquirer, we may sell, assign or transfer all of your information, regardless of your status, to such successor or acquirer.
We have security measures in place to help protect against the unauthorized access of personally identifiable information under our control. We utilize both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored to help protect personally identifiable information. Our staff is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised as we deem necessary.
Our goal is for any personal information in our possession to be as accurate, current and complete as necessary for the purposes for which we use that information. If you want to review, verify or correct your personal information, please contact us using the contact information set out below. We reserve the right not to change any personal information and instead append any alternative information the individual concerned believes is appropriate. To some extent, we rely on individuals to update their own personal information. Unless an individual advises us of these important changes, we may have no way of knowing about them.
We may use your contact information periodically in order to send you email or other communications regarding updates to the Service and to alert you or remind you of happenings related to the Service. The frequency of these messages will vary depending upon various factors.
If you no longer wish to receive e-mails from us and want to be removed from our electronic mailing list, please unsubscribe from e-mail communications directly, or contact us at email@example.com with “Email Unsubscribe” in the subject of your message. If you choose to unsubscribe from our mailing lists, we will hold your contact information on file marked so that we do not inadvertently contact you if your details are subsequently provided to us by a third party.
Your privacy is important to us. If you have questions about any of the provisions described above, please e-mail us at: firstname.lastname@example.org .
Last Updated: January 11, 2019